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Privacy Policy

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Last Updated: September 17, 2025

1. Introduction

Best Property ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

  • Personal Data: Personally identifiable information, such as your name, email address, telephone number, and professional details (e.g., agency name, license number) that you voluntarily give to us when you register for an account or when you choose to participate in various activities related to the Service.
  • Derivative Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase a membership plan. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our third-party payment processor.
3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Process your payments and transactions.
  • Email you regarding your account or order.
  • Enable user-to-user communications (e.g., connecting property seekers with agents).
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Notify you of updates to the Service.
  • Prevent fraudulent transactions and monitor against theft.
4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data: the right to access, the right to rectification, the right to erasure, the right to restrict processing, and the right to object to processing. To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us through our contact page.

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